SpaceLogic Pty Ltd Trading Terms and Conditions

ACN 157 674 881 – Trading Terms and Conditions for Sale of Goods 

These Trading Terms & Conditions (“Terms”) apply (unless otherwise previously agreed in writing) to the supply of Goods by the Company to a Customer from time to time. Any supply of Goods by the Company to the Customer made after the date of acceptance of these Terms is a supply pursuant to the supply agreement constituted by these Terms and the relevant order accepted by the Company (‘Agreement’) and any such supply does not give rise to a new or separate agreement. 

1 Interpretation 

Additional Charges includes all delivery, handling and storage charges, goods and services tax, stamp duty, interest, legal and other costs of recovery of unpaid money and all other government imposts and all money, other than the Purchase Price, payable by the Customer to Company arising out of the sale of the Goods. 

Consequential Loss means increased costs or expenses; loss of revenue; loss of profit or anticipated profit; loss of business; loss of business reputation; loss of opportunities; loss of anticipated savings; loss of goodwill; loss or expense resulting from a claim by a third party; special or indirect loss or damage of any nature whatsoever caused by the Company’s failure to complete or delay in completing the order to deliver the Goods; and any other loss suffered by a party as a result of a breach of this Agreement that cannot reasonably be considered to arise directly and naturally from that breach. 

Customer means the person to or for whom the Goods are to be supplied by Company. 

Force Majeure Event means any event outside the reasonable control of the Company including acts of God, war, riots, strikes, lock outs, trade disputes, break downs, mechanical failures, interruptions of transport, government action, pandemic, epidemic, or any other cause whatsoever, whether of a like nature to those specified herein. 

Goods means the goods sold to the Customer by Company and includes any services provided by Company to Customer. 

Intellectual Property Right means any patent, registered design, patent, trademark, copy-right, trade secret or any other proprietary right of a third party or parties, registered or unregistered, in any country. 

PPSA means the Personal Property Securities Act 2009. 

Purchase Price means the list price for the goods as charged by Company at the date of delivery or such other price as may be agreed by Company and the Customer prior to delivery of the Goods in Australian dollars exclusive of GST. 

2 Order for Goods 

2.1 The Company reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. The Company may do this for example, but without limitation, where: 

    2.1.1 the Company’s suppliers are unable to supply Goods that they have previously promised to supply. 

    2.1.2 an event beyond the Company’s control, such as storm, fire, flood, earthquake, terrorism, power failure, war, strike, or failure of computer systems, means that the Company is unable to supply the Goods within a reasonable time. 

    2.1.3 Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted. 

2.2 An order given to Company is binding on Company and the Customer, if: 

    2.2.1 an acceptance is provided for or on behalf of Company (whether in writing by online order or e-mail, or verbally including by telephone); or 

    2.2.2 the Goods are supplied by Company in accordance with the order. 

2.3 An acceptance of the order by Company is then to be an acceptance of these Terms by Company and the Customer and these Terms will override any conditions contained in the Customer’s order. Company reserves the right to accept a part only of any order by notifying the Customer in writing or by delivering the Goods to the Customer. No order is binding on Company until accepted by it. 

2.4 An order which has been accepted in whole or in part by Company cannot be canceled by the Customer without obtaining the prior written approval of Company, which it may refuse in its absolute discretion. 

3 Description of Goods 

3.1 All brand, types or styles of Goods published for sale by the Company are indicative only and may be replaced by an equivalent or better product. All published dimensions are nominal only. 

3.2 The product is approved by the regulatory authority in Australia where required. 

3.3 Products are sold within Australia and New Zealand only 

4 Warranties 

4.1 The Company provides a limited warranty in relation to its STERIRACK SYSTEMS. Such warranty is set out in the document entitled “Product Warranty Statement” available on the Company website and is governed by the terms and conditions set out therein. 

4.2 Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 

4.3 To the extent permitted at law, all other warranties whether implied or otherwise, not set out in these Terms or in another warranty document given by the Company are excluded and the Company is not liable in contract, tort (including, without limitation, negligence, or breach of statutory duty) or otherwise to compensate the Customer for: 

    4.3.1 any increased costs or expenses; 4.3.2 any loss of profit, revenue, business, contracts, or anticipated savings; 4.3.3 any loss or expense resulting from a claim by a third party; or 

    4.3.4 any special, indirect or Consequential Loss or damage of any nature whatsoever caused by Company’s failure to complete or delay in completing the order to deliver the Goods. 

5 Limitation of Liability 

5.1 The Company’s liability is limited, to the extent permissible by law and at the Company’s option, too. 

    5.1.1 in relation to the Goods: 

        5.1.1.1 the replacement of the products or the supply of equivalent products 

        5.1.1.2 the repair of the products 

        5.1.1.3 the payment of the cost of replacing the products or of acquiring equivalent products; or 

        5.1.1.4 The payment of the cost of having the products repaired 

    5.1.2 Where the Goods are services: 

        5.1.2.1 the supply of service again; or 

        5.1.2.2 the payment of the cost of having the services supplied again. 

5.2 To the extent permitted at law, any claims to be made against the Company for short delivery or delivery discrepancies of Goods must be lodged with the Company in writing within 7 days of the delivery date. The Company may decline any claim for the replacement of Goods supplied if: 5.2.1 the Company is not permitted to inspect the goods on request. 

    5.2.2 the Goods were free of faults, defects, and damage on supply; or 

    5.2.3 there is reasonable evidence that the Goods were damaged after supply by misuse or unreasonable use. 

6 Repair Notice 

6.1 Where Goods are repaired by the Company in accordance with clause 4.1.1.2, the Customer acknowledges and agrees: 

    6.1.1 that the repair of the Goods may result in the loss of any user-generated data, and it will ensure that it has made a copy of any data saved on the Goods. 

    6.1.2 The Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the Goods. 

6.2 Clause 5.1 constitutes a repair notice under the Australian Consumer Law, set out in Schedule 2 to the Competition and Consumer Act 2010 

7 Handling Fees 

7.1 The Customer is required to pay the Company’s current handling fees in addition to the Purchase Price of the Goods where applicable. Handling fees are available from our customer service team. 

7.2 Additional handling fees may apply for bulky items, dangerous goods, and special shipping requirements. 

8 Delivery 

8.1 The times quoted for delivery are estimates only and Company accepts no liability for failure or delay in delivery of Goods. The Customer is not relieved of any obligation to accept or pay for Goods by reason of any delay in delivery. Goods may be delivered by installments at the discretion of Company. 

8.2 Risk in accepting the Goods passes on delivery to the Customer. Until payment of the Purchase Price the Goods must be maintained in the condition they were received. 

8.3 All Additional Charges are payable by the Customer in addition to the Purchase Price of the Goods. 

9 Returns, Replacements and Credits 

9.1 To the extent permitted at law, returns must be first authorized by the Company and a Return Stock Authority (RSA) form must be obtained by the customer from the Company which is valid for 30 days. 

9.2 To obtain a Goods Returned number the customer must quote on the RSA form, the date of purchase and the original invoice number. 

9.3 The Customer is required to return the goods by prepaid freight and are to include the RSA form. 

9.4 Returns are subject to a restocking fee of 20% of the Purchase Price of the Goods payable by the Customer. 

9.5 The Company will only accept returned Goods if the Goods and packaging are received in an unused and original condition. 

9.6 The return of incorrectly supplied goods at the Company’s expense will be returned by the carrier of the Company’s choice and will not accept freight charged for Goods returned by other means. 

9.7 To the extent permitted by law, goods specially purchased, manufactured, machined, or cut to size to the Customer’s specifications cannot be returned and are not covered by the Company’s 30-Day Return Policy. 

10 Price and Payment 

10.1 The Customer must pay the Purchase Price and the Additional Charges to Company on or before delivery of the Goods to the Customer. 

10.2 If the Customer is in default, Company may at its option withhold further deliveries or cancel a contract without prejudice to any of its existing rights. 

10.3 Any trade accounts must be discharged as agreed in writing within the terms specified on the Customer’s account. Interest is charged at the rate of 3% per month (calculated and accruing daily) from the expiry of the payment period until the date payment is received by Company. 

10.4 All amounts payable by the Customer under these Terms must be paid without set-off or counter claim of any kind. 

10.5 Rewards and bonus offers are restricted to one per customer within the validation period. 

11 Price Variation 

11.1 The Company reserves the right to vary the Purchase Price with prior notice to the Customer: 

    11.1.1 if a variation of the Goods which are to be provided is requested. 

    11.1.2 where additional Goods are required due to the discovery of hidden or unidentifiable difficulties (including but not limited to, further faults which are found on disassembly and/or further inspection) which are only discovered upon commencement of the Services; or 

    11.1.3 in the event of an increase to the Company in the cost of labor or parts which are beyond the Company’s control. 

11.2 The requirement for prior notice referred to in clause 11.1 does not apply if the increase to the Purchase Price arises because of any Goods that are required to be provided by the Company for an emergency or as a necessity. 

12 Intellectual Property 

12.1 All branding and artwork provided by the Customer is the intellectual property of the Customer. Artwork and branding supplied will only be used for the purposes of satisfying these Terms. 

12.2 The Customer warrants that the use by Company of any intellectual property provided by Customer to Company so that Company may provide the Goods and/or services under these Terms does not infringe any Intellectual Property Rights. 

12.3 The Customer must indemnify and keep indemnified Company against all liabilities, expenses, losses and/or damages including attorney’s fees whether direct, indirect, or consequential, arising from a third party, alleging that the Goods infringe the Intellectual Property Right of the third part due to Company’s use in the production of the Goods of any branding, artwork or other intellectual property provided to Company by Customer. 

13 Retention of Title 

13.1 Ownership, title, and property in the Goods and in the proceeds of sale of those Goods remains with Company until payment in full for the Goods and all sums due and owing by the Customer to Company on any account has been made. Where payment is made by check, it is not deemed to have been received by us until the bank clears the check. Until the date of payment: 

    13.1.1 the Customer has the right to sell the Goods in the ordinary course of business. 

    13.1.2 the Goods are always at the risk of the Customer. 

13.2 The Customer is deemed to be in default immediately upon the happening of any of the following events: 

    13.2.1 if any payment to Company is not made promptly before the due date for payment. 

    13.2.2 if the Customer ceases to carry on business or stops or suspends payment or states its intention of so doing or is unable to pay its debts as they fall due or if any check or bill of exchange drawn by the Customer payable to Company is dishonored. 

13.3 In the event of a default by the Customer, then without prejudice to any other rights which Company may have at law or under this Agreement: 

    13.3.1 the Company or its agents may without notice to the Customer enter the Customer’s premises or any premises under the control of the Customer for the purposes of recovering the Goods. 

    13.3.2 the Company may recover and resell the Goods. 

13.3.3 if the Goods cannot be distinguished from similar Goods which the Customer has or claims to have paid for in full, Company may in its absolute discretion seize all goods matching the description of the Goods and hold same for a reasonable period so that the respective claims of Company and the Customer may be ascertained. Company must promptly return to the Customer any goods the property of the Customer and Company is in no way liable or responsible for any loss or damage to the Goods or for any loss, damage or destruction to the Customer’s business howsoever arising from the seizure of the Goods. 

    13.3.4 In the event that the Customer uses the Goods in some manufacturing or construction process of its own or some third party, then the Customer must hold such part of the proceeds of sale of such manufacturing or construction process as relates to the Goods in trust for Company. Such part will be an amount equal in dollar terms to the amount owing by the Customer to the Company at the time of the receipt of such proceeds. The Customer will pay Company such funds held in trust upon the demand of Company. 

13.4 Separately, Customer hereby charges all its right, title, and interest to and in the proceeds of sale of the Collateral (as defined in the PPSA) as original collateral, or any of it, in favor of the Company. 

14 PPSA 

14.1 Defined terms in this clause have the same meaning as given to them in the PPSA. 

14.2 Company and the Customer acknowledge that these Terms constitute a Security Agreement and entitle the Company to claim: 

    14.2.1 a Purchase Money Security Interest (“PMSI”) in favor of Company over the Collateral supplied or to be supplied to the Customer as Grantor pursuant to these Terms; and 

    14.2.2 a security interest over the proceeds of sale of the Collateral referred to in (a) as original collateral. 

14.3 The goods supplied or to be supplied under these Terms fall within the PPSA classification of” Other Goods” acquired by the Customer pursuant to these Terms. 

14.4 The Proceeds of sale of the Collateral referred to in clause 14.2.1 falls within the PPSA classification of “Account.” 

14.5 Company and the Customer acknowledge that Company, as Secured Party, is entitled to register its Security Interest in the Collateral supplied or to be supplied to Customer pursuant to these Terms and in the relevant Proceeds. The Company may refuse to sell or supply Goods to the Customer until the Customer provides all details and data needed to enable it to register a security interest under the PPSA. 

14.6 To the extent permissible at law, the Customer: 

    14.6.1 waives its right to receive notification of or a copy of any Verification Statement confirming registration of a Financing Statement or a Financing Change Statement relating to a Security Interest granted by the Customer to Company. 

    14.6.2 agrees to indemnify Company on demand for all costs and expenses, including legal costs and expenses on a solicitor / client basis, associated with the. 

        14.6.2.1 registration or amendment or discharge of any Financing Statement registered by or on behalf of Company; and 

        14.6.2.2 enforcement or attempted enforcement of any Security Interest granted to Company by the Customer. 

    14.6.3 agrees that nothing in sections 130 and 143 of the PPSA will apply to these Terms or the Security under these Terms. 

    14.6.4 agrees to waive its right to do any of the following under the PPSA: 

        14.6.4.1 receive notice of removal of an Accession under section 95. 

        14.6.4.2 receive notice of an intention to seize Collateral under section 123. 

        14.6.4.3 object to the purchase of the Collateral by the Secured Party under section 129. 

        14.6.4.4 receive notice of disposal of Collateral under section 130. 

        14.6.4.5 receive a Statement of Account if there is no disposal under section 132(4). 

        14.6.4.6 receive a Statement of Account under section 132(3)(d) following a disposal showing the amounts paid to other Secured Parties and whether Security Interests held by other Secured Parties have been discharged. 

        14.6.4.7 receive notice of retention of Collateral under section 135; 

        14.6.4.8 redeem the Collateral under section 142; and 

        14.6.4.9 reinstate the Security Agreement under section 143. 

    14.6.5 All payments received from the Customer must be applied in accordance with section 14(6)(c) of the PPSA. 

15 Liens 

The Customer acknowledges that Company may have a common law or statutory lien over the Goods. If there is no such lien, the Customer agrees that Company has a general lien over all Goods including the right to sell the same where the Customer is in default under these Terms. 

16 On-Sale 

The Customer agrees that upon the on-sale of any Goods to third parties, it will: 

16.1 inform any third party involved of these Terms. 

16.2 inform any third party of Company’s product warranties if any; and 

16.3 not make any misrepresentations to third parties about the Goods. 

17 Trustee Capacity 

If Customer is the trustee of a trust (whether disclosed to Company or not), Customer warrants to Company that: 

17.1 Customer enters into this Agreement in both its capacity as trustee and in its personal capacity. 

17.2 Customer has the right to be indemnified out of trust assets. 

17.3 Customer has the power under the trust deed to enter into this Agreement: and 

17.4 Customer will not retire as trustee of the trust or appoint any new or additional trustee without first advising the Company. 

18 Indemnity 

To the full extent permitted by law, Customer will indemnify Company and keep Company indemnified from and against any liability and any loss or damage Company may sustain, because of any breach, act, or omission, arising directly or indirectly from or in connection with any breach of any of these Terms by Customer or its representatives. 

19 Force Majeure 

19.1 The Company will not be liable for the consequences of any failure or delay in performing any of its obligations under these Terms to the extent that such failure or delay is due directly or indirectly to any Force Majeure Event. 

19.2 If a Force Majeure Event arises, the Company will notify the Customer in writing of the Force Majeure Event and the impact it will have on the Company’s performance under these Terms. If the Force Majeure Event affects the capacity of the Company to complete its material obligations under these terms in a timely manner, the Company may by notice to the Customer terminate this Agreement without any liability whatsoever on its part arising from that termination. 

20 General 

20.1 Neither party excludes or limits the application of any statute (including but not limited to the Competition and Consumer Act 2010 as amended from time to time and its schedule 2, the Australian Consumer Law), where to do so would contravene that statute or cause a provision of these Terms to be void. Any stated exclusion or limitation in this Terms is only to the full extent permitted at law. 

20.2 These Terms are to be construed in accordance with the laws from time to time in the State of New South Wales and the Commonwealth of Australia. The parties submit to the non-exclusive authority of the Courts of New South Wales, Australia and any courts which may hear appeals from those courts in respect to any proceedings in connection with these Terms. 

20.3 These Terms contain all the terms and conditions of the contract between the parties and may only be varied by agreement in writing between the parties. 

20.4 The Customer acknowledges that it has been provided with an opportunity to read, consider, negotiate, and discuss any of these Terms with the Company prior to entering the Terms. 

20.5 Any conditions found to be void, unenforceable, invalid, or illegal may, to that extent be severed from the Agreement. 

20.6 No waiver of any of these Terms or failure to exercise a right or remedy by Company will be considered to imply or constitute a further waiver by Company of the same or any other term, condition, right or remedy. 

Disclosure of Key Terms relating to the supply of goods or services to consumers 

Section 47A Fair Trading Act 1987 (NSW) (“the Act”) 

Pursuant to section 47A of the Act, a supplier must, before supplying a consumer with goods or services in NSW, take reasonable steps to ensure the consumer is aware of the substance and effect of any term or condition relating to the supply of the goods or services that may prejudice the interests of the consumer. 

The following contains a summary of key terms in the attached Trading Terms between SpaceLogic Pty Ltd (Us, We, Our) and the Customer (You), which You should be made aware of as per the requirements of the Act. 
Words not defined in this summary have the same meaning as set out in the Terms: 

1. Clause 4 – Exclusion of Warranties

This clause excludes all warranties not set out in the Terms or any other warranty document (to the extent possible) and makes clear that We are not liable to compensate you for: 

Any increased costs or expenses you may incur. 

Any loss of profit, revenue, business, contract, or anticipated savings. 

Any loss or expense resulting from a claim by a third party; or 

Any special, indirect or Consequential Loss or damage of any nature. 

2. Clause 5 – Limitation of Liability

This clause limits the remedies available to You if the Goods or services provided by Us are faulty, for example we may replace the Goods or provide a refund at our election. 

This clause also seeks to limit the timeframe for any claim by You relating to the short delivery of Goods. 

3. Clause 19 – Indemnity

This clause requires You to indemnify Us against any loss or damage We may suffer because of your breach of our Trading Terms, which means You will pay us any loss or damage We suffer. 

4. Clause 6 – Repair Notice

If You require a repair of your Goods, this clause constitute a repair notice as required under the Australian Consumer Law, set out in Schedule 2 to the Competition and Consumer Act 2010. Please see clause 6 for further details. 

DELIVERY 

SpaceLogic is excited to offer our valued customers free delivery on online orders over $100 (excl. GST) anywhere in Australia. 

All offline orders and orders placed online and are under $100 (ex. GST), will incur a flat rate delivery charge of $34.95 excl GST. Orders placed with SpaceLogic can expect to receive in-stock items within 1-5 business days. * 

*Surcharges will apply to products that fall into either of the below categories. These products that are clearly marked on our website: 

1. Bulky Goods Surcharge – products that have a weight of greater than 15kg or are considered ‘bulky’ in their packaging. Freight charge will be calculated at checkout. 

1. Dangerous Goods Surcharge – if your order contains any dangerous goods (DG), a standard $10 surcharge will apply to your order unless otherwise stated. 

30 DAY RETURNS 

SpaceLogic offers returns for 30 days from date of invoice. Before you can return any items from your order, you must first request a Return Stock Authority (RSA) by contacting SpaceLogic’s customer support team by phone (1700 358 101) Or by email (sales@SpaceLogic.com.au). The RSA will outline what products are being returned and give you instructions on how to return the items back to SpaceLogic. 

After we receive your returned items, SpaceLogic will inspect the items before offering a replacement or a credit for the returned items. Incorrectly ordered items being returned will incur a 20% restocking fee. Any restocking fees will be clearly outlined on your RSA form. Items must be returned within 30 days of the RSA being generated. 

Note: Items specially ordered by SpaceLogic for customers are not covered by this 30-Day Return Policy. 

SpaceLogic Pty Ltd Privacy Policy 

SpaceLogic Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. 

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. 

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au 

What is Personal Information and why do we collect it? 
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone, and facsimile numbers. This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.spacelogicgroup.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorized third parties. 

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. 

In addition, when you visit https://www.spacelogicgroup.com.au (the “Site”), we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” 

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. 

When you make a purchase or attempt to make a purchase, we collect additional information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” 

When we talk about “Personal Information” in this Privacy Policy, we are also referring to both Device Information and Order Information. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

How do we use your personal information? 
We use the Order Information that we collect to fulfill any orders placed by you including through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

• Communicate with you. 
• Screen our orders for potential risk or fraud; and 
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sensitive Information 
SpaceLogic does not collect sensitive information that is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. 

Third Parties 
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. 

Disclosure of Personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral Advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by: 

COMMON LINKS INCLUDE: 

• FACEBOOK – https://www.facebook.com/settings/?tab=ads 
• GOOGLE – https://www.google.com/settings/ads/anonymous 
• BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Do Not Track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Security of Personal Information 
Your Personal Information is stored in a manner that protects it from misuse and loss and from unauthorized access, modification, or disclosure. 

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. 

Access to your Personal Information 
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. 

SpaceLogic Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. 

To protect your Personal Information, we may require identification from you before releasing the requested information. 

Maintaining the Quality of your Personal Information 
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. 

Policy Updates 
This Policy may change from time to time and is available on our website. 

Privacy Policy Complaints and Inquiries 
If you have any queries or complaints about our Privacy Policy, please contact us by emailing info@spacelogicgroup.com.au or you can mail us directly at: 

Attn: Administration Manager 
SpaceLogic Group Pty. Ltd. 
7 Cameron Place 
Orange NSW, 2800 

SpaceLogic Limited Warranty Statement 

1. Subject to the provisions of this warranty, SpaceLogic Pty Ltd ABN 98 157 674 881 (“SpaceLogic”) agrees to repair or replace the Product if it is found to be defective at any time during the warranty period, subject to the terms of this product warranty and SpaceLogic’s general terms and conditions. 

1. SpaceLogic undertakes to repair or, at its option, replace without cost to the Customer either for material or for labor any part of the Product for the period specified on the Product Warranty Statement. 

1. All Products the subject of a warranty claim, must be inspected for evaluation before a warranty claim is approved whereby the Customer must: 

1. Cease using the Products 

1. Notify SpaceLogic in writing within 7 days of the alleged defect first coming to the Customer’s notice and within the Warranty Period. 

1. Provide SpaceLogic all information required, including serial numbers, photos of the alleged defect, and with reasonable evidence of the proof of purchase. 

1. Provide evidence that the Products have been installed correctly and have been used in accordance with any manufacturer instructions supplied with the Products; and 

1. Make the Products available for inspection by SpaceLogic so that SpaceLogic may determine if the notice of defect or damage is valid and carry out all necessary works with the Product. 

1. This warranty will only apply if: 

1. the Product has been installed, operated and maintained in accordance with SpaceLogic’s Instruction Manual. If in doubt, contact SpaceLogic for details. 

1. the product has not been sold, leased, licensed, or otherwise disposed of by the original customer. 

1. the defects arise solely from faulty design, materials, or workmanship under proper use of the Products. 

1. the Products have been used for domestic use; and 

1. Where the defects appear within the Warranty period. 

1. This warranty will not apply to damage due to: 

1. use of the product in other than normal healthcare circumstances. 

1. water or chemical damage. 

1. normal wear and tear. 

1. misuse, abuse, impact, or accident. 

1. any fault or damage caused by incorrect installation, storage, or use of the product other than in accordance with the instructions supplied. 

1. the product was not purchased from SpaceLogic or an authorized SpaceLogic dealer. 

1. unauthorized repairs, alteration, modification, or substitution of any part of the Products. 

1. Damage or defects to the Products that ought to have been revealed to you by an examination of the Products, where you conducted such an examination before acquiring the Products, 

1. operation of the Products after a defect is known. 

1. any Products with the serial number removed; or 

1. damage because of commercial use. 

1. Charges will apply for any non-warranty services performed. 

1. Prior to returning any product under this warranty, approval from SpaceLogic must be obtained and a Return Stock Authority (RSA) must be attached to any approved returns. 

1. The Customer will bear the cost of all transportation or freight charges, or any other charges incurred in returning defective products for repair or replacement, together with the cost of returning them to the Customer, unless otherwise determined by SpaceLogic. 

1. The following statement applies if the supply of the Products to the Customer is a consumer sale as defined in the Australian Consumer Law. In this statement, ‘Our’ means ‘SpaceLogic,’ ‘You’ means the ‘Customer’s’ and ‘products’ means ‘Products’: 

1. Our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure.” 

1. What constitutes a major failure is set out in the Australian Consumer Law. 

1. Notwithstanding the preceding clause and to subject to any condition or warranty implied in favor of the Customer by any applicable law which cannot lawfully be excluded, to the fullest extent permitted by applicable law the liability of SpaceLogic under this warranty or in connection with the product is limited to, at the option of SpaceLogic: 

1. the replacement of the products or where the product no longer exists the supply of equivalent products. 

1. the repair of the products. 

1. the payment of the cost of replacing the products or acquiring equivalent products at the discretion of SpaceLogic. 

1. The payment of the cost of having the products repaired. 

1. Other than as set out in this warranty, to the fullest extent permitted by law: 

1. all terms, conditions, warranties, undertakings, inducements, or representations, whether express or implied, statutory, or otherwise, which are not expressly set out in this warranty and which are related to or in any way connected with the product or the use of the products, are hereby excluded; and 

1. SpaceLogic will not be under any liability to the Customer or any other person in respect of any loss, injury, or damage (including consequential loss or damage and whether due to negligence, deliberate conduct, or any other cause and whether arising in contract, in tort, under statute or in any other way) which may be suffered or incurred or which may arise directly or indirectly because of or in any way connected with the product or use of the product. 

1. The benefits given to the Customer in this Warranty are in addition to other rights and remedies under a law in relation to the Products to which this Warranty applies. 

1. This warranty is not applicable outside Australia. Please contact us for globally applicable warranties. 

1. The maximum liability of SpaceLogic under this limited warranty shall not exceed the actual purchase price paid for the product. To the maximum extent permitted by law, SpaceLogic is not responsible for the direct, special, incidental, or consequential damages (including loss of revenue, loss of profit or anticipated profit, loss of business, loss of business reputation, loss of anticipated savings and any other similar loss suffered) resulting from any breach of warranty or condition, or any other legal theory. 

1. Some countries do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages in which case this will not apply.